The assistant does not show up on my website

Every site comes with two keys. The test key starts with site_test_ and only answers on localhost, inside your app on your own computer. On any real domain it is refused, by design, so a test key that ends up in production serves nothing.

On your website, use the live key, which starts with site_live_. It is under Keys and API on your site in the dashboard, and in the script tag the Overview gives you for going live.

<script src="https://api.askverb.com/v1/verb.js"
        data-verb-site="site_live_..." defer></script>

The live key only answers on domains you have verified, so a copied script tag on somebody else's site serves nothing. Until yours is verified, the assistant is refused on it too.

• Open your site in the dashboard and go to Settings, then the domains.
• If your domain shows seen, the script tag was spotted running there: one click confirms it.
• If it is not listed, add it, then prove it is yours with a meta tag, a DNS TXT record or a file, and press verify. A DNS record can take a while to show up.

Put the script tag in your root layout, the template every page shares, not on a single page. Then check it is in what you deployed: view the page source of your live site and search for verb.js. If it is not there, the change has not shipped.

If your site sends a Content-Security-Policy, the browser can block the script without any visible error on the page. Add api.askverb.com to script-src and connect-src. Many apps only send a policy in production, which is why it can work locally and not on your website. Troubleshooting has the Next.js nonce case.

An archived site answers with "The assistant is switched off on this site." Restore it from the site's Settings. Nothing was deleted while it was off. Archiving

Open your website, open the browser's developer tools (F12), and look at the Console and Network tabs while the page loads.

• No request to `verb.js` at all: the tag is not on this page or not deployed (3).
• `verb.js` blocked, or a CSP error naming askverb.com: the Content-Security-Policy (4).
• A 403 saying the origin is not allowed: the test key on a real domain (1), or a domain not verified, or verified under a different address (2).
• It loads and says it is switched off: the site is archived (5).

Write to vishnu.ps@askverb.com with your website's address and your site's name in the dashboard. I will look at it with you.